jueves, 23 de julio de 2015

how GLPI compares to the average help desk software:

http://help-desk.softwareinsider.com/compare/4-13/GLPI-vs-OTRS-Help-Desk

  • Asset Management
  • Automated Password Reset
  • Billing and Invoicing
  • Change Management
  • Contract Management
  • Customer Survey
  • Incident, Problem, or Request Management
  • ITIL Compliant
  • Knowledge Base/FAQ
  • LDAP/Active Directory Sync
  • Multi-Site Support