es un completo sistema de gestión empresarial (ERP)
que cubre las necesidades de las áreas de contabilidad, ventas,
compras, y almacén e inventario, entre otras. Soporta múltiples monedas,
múltiples compañías y múltiples contabilidades; además incorpora
funcionalidades de gestión de documentos para agilizar la colaboración
entre departamentos y equipos en la empresa; y permite trabajar
remotamente mediante una interfaz web desde una ordenador conectado a
Los clientes de OpenERP para las diferentes plataformas pueden ser descargados desde aquí.
Base de datos PostgreSQL, intérprete Python.
Open-source software is not for businesses who want out-of-the-box
complete applications, but it makes sense for companies that want to
tailor every aspect of the CRM experience from the ground up.
buyers might have very few choices were it not for open-source
applications. The CRM field is dominated by huge players such as Oracle
Corp. and SAP, and the open-source model is perhaps the easiest way into
the CRM market for new companies. Open-source CRM projects have been
proliferating; SourceForge Inc. lists 369 active open-source CRM
projects. The following 10 open-source CRM solutions have risen to the
top of the list.
1. SugarCRM Inc.
is the 800-pound gorilla in the open-source CRM category. Founded in
2004 by John Roberts, Clint Oram and Jacob Taylor, the Sugar open-source
code has been downloaded more than 3 million times. The company has
received $26 million in venture financing and employs more than 100
people. More than 12,000 companies use SugarCRM including Honeywell
International, Starbucks Corp., First Federal Bank and BDO Seidman LLP.
SugarCRM is written in PHP and is compatible with the MySQL database.
2. SplendidCRM Software Inc.'s
development team formed in November 2005. The application is built on
the Microsoft platform (Windows, ISS, SQL Server, C# and ASP). Designed
for system integrators, SplendidCRM allows administrators to add
user-customizable features such as .NET 2.0’s Themes, Web Parts and
AJAX. SplendidCRM is positioned as a competitor to SugarCRM, as the two
applications share many of the same features. For instance, both offer
an Outlook plug-in and the ability to add custom fields.
has been around for seven years and has achieved a great deal of
stability and robustness. In June 2007, CentricCRM (renamed Concursive
as of December 2007) received investment funding from Intel Capital,
the venture capital arm of Intel Corp. CentricCRM is aimed at the
small-business market, although it has scaled up within Fortune 500
companies. Its more complex features can be turned off if they are not
needed, and the administrative console allows for a great deal of
customization. The free version comes with five user licenses. Centric
CRM is written in Java and is compatible with MySQL databases.
bills itself as “the most complete open-source Java CRM and groupware.”
That’s a lot to pack into a single package, but this enterprise-class
application seems to have it all. Its functional modules include
collaboration and groupware; contact management; project management and
support-issues tracking; an e-shopping module with multiple catalogs and
payment processing; a content -management module; mass email
distribution and tracking; a corporate library; roles-based security;
queries and reports; and more. Written in Java and JSP, hipergate is
operating system-independent. Databases with which it is compatible
include Microsoft SQL Server, MySQL, Oracle and PostgreSQL.
5. Compiere Inc.
offers a complete ERP (Enterprise Resource Planning) and CRM
application with support for marketing and sales, human resources,
inventory control and more. There is even a full business-accounting
package, something often seen in open-source software. Compiere received
a $6 million injection of venture capital in June 2006. Compiere is
and Oracle databases.
6. Vtiger CRM
is built upon the LAMP/WAMP (Linux/Windows, Apache, MySQL and PHP)
architecture, with the main development team based in Chennai, India.
Vtiger CRM includes SFA (Sales Force Automation), customer-support and
-service, marketing automation, inventory-management, multiple database
support, security-management, product-customization, calendaring and
email-integration features. It also offers add-ons (Outlook Plug-in,
Office Plug-in, Thunderbird Extension, Customer Self-service Portal and
Web Forms) and support for other add-ons. Vtiger is written in
7. CentraView Inc.'s
offering is a combination of contact management, SFA and CRM functions.
Its source code is J2EE-based and builds on the MySQL database. The
first version of CentraView was released in November 2004, for the Linux
and Windows 2000/XP platforms. Today, the software is offered in both
hosted and downloadable forms. Centraview CRM is written in Java and JSP
and is compatible with MySQL databases.
8. XRMS CRM
is a Web-based application suite that incorporates human-resources
management, SFA and CRM. It is an on-premise solution for the small to
midsize company. XRMS CRM includes computer telephony integration and
the ability to add plug-ins for programs such as Outlook. XRMS CRM is
operating-system independent, and it is written in an interpreted
language (PHP). Compatible databases include ADOdb, SQL-based, Microsoft
SQL Server, MySQL and other network-based DBMS.
9. Cream CRM
is a multilingual application designed for media organizations. The
application tracks sales orders, payments, shipments, services, online
and print subscriptions, and the effectiveness of promotional campaigns.
Modules allow communication with customers via newsletters, email and a
Web interface. Cream CRM is an initiative of the Media Development Loan
Fund's Center for Advanced Media in Prague, Czechoslovakia. Cream CRM
runs on FreeDSB, Linux and Windows 2000/XP. It is written in Java and
10. Tustena CRM is
a Microsoft-centric application written for enterprise-class
organizations. It comes in three solutions: On Demand, Business and Open
Source. On Demand is the hosted version, while the Business version is
installed on clients' site and features tech support. Users who opt for
the Open Source version get the source code and can modify it as they
wish, relying on the community for support. Tustena CRM is written in